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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Rodriggs

Dave Rodriggs

September 11, 2024

5  out of  5
rating by Dave Rodriggs
"Doug Rowley and crew rock!"
We responded:
"Thank you Dave! We appreciate your business and it is our pleasure to serve you. We will always ROCK!!!"
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Gena Stahl

September 10, 2024

5  out of  5
rating by Gena Stahl
"Easy to work with and very knowledgeable regarding my account and my needs. Happy to have them in my court!"
We responded:
"Thank you for your kind words Gena and your 5 star review! It is our pleasure to serve you. We will always be here to offer help and guidance anytime you need us. We appreciate you!"
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David Blackburn

August 14, 2024

5  out of  5
rating by David Blackburn
"I would like to say how efficient, thorough, and thoughtful Rahnie is with Doug Rowley insurance, she always follows up and is truly concerned to help. I don’t often give out this kind of praise but Rahnie has earned my coveted “BIONIC AWARD” it stands for “Believe It Or Not I Care” it’s actually better than 5 Stars!"
We responded:
"Thank you so much for your kind words and your five-star review. I am glad to hear Rahnie took such good care of you! We will always be here for you when you need us and we are proud to now be called a BIONIC Insurance Agency! We appreciate you."
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Carney Briggs

August 14, 2024

5  out of  5
rating by Carney Briggs
"Excellent customer service; takes pride in what they do! I wouldn’t trust anyone else!"
We responded:
"Thanks, Carney! That's our number one priority. -Doug"
Profile photo of Nicole Burgess

Nicole Burgess

August 14, 2024

5  out of  5
rating by Nicole Burgess
"The office staff at Doug Rowley's office are great! They're always quick and very knowledgeable about any insurance questions!"
We responded:
"Thank you for your review and kind words! We pride ourselves on offering you the guidance you need to make the best decision for your insurance needs. We will be here for you when you need us the most, don't hesitate to let us know if there is any way we can serve you. We appreciate you and your loyalty all these years! "
Profile photo of Alan Klein

Alan Klein

July 17, 2024

5  out of  5
rating by Alan Klein
"I've had a number of interactions with Rahnie over the past few months, and she always responds quickly and professionally. She's a great asset to Doug's staff. I've been with State Farm for 50 years, and am always pleased with their service."
We responded:
"Thank you for your review, Alan. It has been a pleasure serving you and your family for the past 16 years. I completely agree with you, Rahnie is fabulous!"
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J. H.

June 12, 2024

5  out of  5
rating by J. H.
"Best insurance place to work with!!! Always easy fast and the most affordable!! Have had them for years and always recommend them !"
We responded:
"Thank you for your kind words Justine! It is our pleasure to serve you and I am happy to hear Maile is taking good care of you. We appreciate you and will always be here whenever you need us! Thanks again!"
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Staci Lorenzen

May 17, 2024

5  out of  5
rating by Staci Lorenzen
"Everyone that works here is great and very helpful. Maile was my girl every time I needed changes."
We responded:
"Thank you Staci! Maile is awesome and my entire staff will always be here to take care of you like no one else! We appreciate you!"
Profile photo of steven ronstadt

steven ronstadt

May 14, 2024

5  out of  5
rating by steven ronstadt
"Great Staff! Always helpful! All my insurance needs in one place with affordable rates. I highly recommend Doug Rowley's office."
We responded:
"I appreciate your kind review and you as a valued customer. We appreciate your business and will always be available for anything you need. Thank you!"
Profile photo of sally divecchia

sally divecchia

April 29, 2024

5  out of  5
rating by sally divecchia
"State Farm has been responsive and attentive while continuing to resolve liability in my car accident."
We responded:
"Thank you Sally! We will always be here to help whenever things go wrong in life. We appreciate you and it has been our pleasure to serve you for so many years. We will continue to provide you with stellar service for many years to come!"
Profile photo of Terry Reed

Terry Reed

April 18, 2024

5  out of  5
rating by Terry Reed
"I have belonged to State Farm for 63 years and I have never been disappointed in the service I have received over the years. I really appreciate and want to thank my agent, Doug Rowley. I recently had an incident where my car was keyed down the entire side. I called Doug Rowley's office and a few hours later I had a claim, a place to get my car fixed, a rental car, and a link to where I could get any questions answered. Thank you Doug and thank you to your office who set everything in motion. I am more than pleased with the outcome. I love State Farm and I love my agent, Doug Rowley."
We responded:
"Thank you for your loyalty over the past 63 years Terry! I am glad to hear you have always received superior service and we will continue to help you any way we can. We value you and appreciate your business!"
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sandra lankford

April 10, 2024

5  out of  5
rating by sandra lankford
"Great working with Rahnie on my insurance."
We responded:
"Thank you so much Sandra! I am glad you received the service you deserve. It has been a pleasure serving you and your family all these years and we look forward to serving you for many years to come. "
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Keely Garcia

April 4, 2024

5  out of  5
rating by Keely Garcia
"Cares about their clients and always so thorough on communication and response."
We responded:
"Keely, thank you for your review. I am glad to hear you are receiving the service you deserve. It is our pleasure to serve you and we will be here for you when you need us! We appreciate you!"
Profile photo of Brandon Fong

Brandon Fong

March 19, 2024

5  out of  5
rating by Brandon Fong
"Great person to deal with."
We responded:
"Thank you, Brandon, for you kind words and positive review! We appreciate it!"
Profile photo of Susan Hodges

Susan Hodges

March 7, 2024

5  out of  5
rating by Susan Hodges
"These folks are always available, quick to respond, polite, on top of their game!!"
We responded:
"Thank you so much Susan! We strive to make your insurance plan as stress free as possible and will continue to do so. We appreciate you!"
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Janice Hager

February 19, 2024

5  out of  5
rating by Janice Hager
"Everyone is so friendly, knowledgeable, and helpful! Thanks for saving us $$ too!"
We responded:
"Thank you for your review, Janice! I am glad you are receiving sound advice and saving money at the same time! We appreciate you and will be here for you when you need us. "
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Melodie Smith

February 13, 2024

5  out of  5
rating by Melodie Smith
"Doug and his office staff are always friendly and efficient whenever I contact them. I’m glad to have him in my corner."
We responded:
"Thank you for your review Melodie! It has been our pleasure to serve you and your family all these years and we are looking forward to serving you for many more. We will ALWAYS be in your corner!"
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4x4bluejay

February 13, 2024

5  out of  5
rating by 4x4bluejay
"Doug and his team are amazing ! Malie always quick to answer a call or email very efficiently ran office friendly people highly recommend!"
We responded:
"Thank you! I am glad Maile provides you with efficient and friendly service. We will be here for you when you need us. We appreciate your business and are fortunate to have you as a client. "
Profile photo of Harry Hull

Harry Hull

January 31, 2024

5  out of  5
rating by Harry Hull
"Great service and quick response."
We responded:
"Thank you for your review Harry. It is our pleasure to help you and your family with your insurance needs. You are appreciated! Thank you for your business. "
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cori mulliken

December 5, 2023

5  out of  5
rating by cori mulliken
"Quickly addressed my issues."
We responded:
"Cori - Thank you for your five-star review! I am glad to hear you received prompt service from my team. They are the best in the business!"
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Cameron Mott

November 28, 2023

5  out of  5
rating by Cameron Mott
"The multiple staff members I've met have all been very friendly and helpful to me over the years. Also, they have good prices for me compared to what I used to use. They'll have my business for a long time."
We responded:
"Cameron - Thank you for your review and kind words. I am glad to hear we are providing the best combination of price AND service for your insurance needs. We appreciate your business and look forward to serving you for years to come!"
Profile photo of Keith Kahaleuahi

Keith Kahaleuahi

November 7, 2023

5  out of  5
rating by Keith Kahaleuahi
"Love Doug Rowley and Staff from State Farm. Exceptional service always. Aloha to Maile for your excellent customer service. Aloha to State Farm."
We responded:
"Thank you for your kind words, Keith! It has been a pleasure serving you and your family all these years and we are looking forward to serving you for many more years to come! We appreciate your loyalty and will be here for you whenever you need us. "
Profile photo of Dan Norris

Dan Norris

October 24, 2023

5  out of  5
rating by Dan Norris
"Doug and his staff are very good"
We responded:
"Thank you for your kind words and thank you for your business! It is our pleasure to serve you all these years and we will be here for you for many years to come!"
Profile photo of Jonathan Loveland

Jonathan Loveland

October 18, 2023

5  out of  5
rating by Jonathan Loveland
"Best by far. Trust me, I worked with MANY agencies who wanted to win my business. Use these guys. Great prices, and even better service."
We responded:
"Thank you Jonathan! I know how difficult it is for business owners to navigate the insurance market and we are happy to help you. We appreciate your business and look forward to being here for you whenever you need us! "
Profile photo of Bill Davis

Bill Davis

September 20, 2023

5  out of  5
rating by Bill Davis
"My parents raised me to have customer loyalty from the time I was a small child. We have strong customer loyalty today to State Farm. Our Agent Doug now takes care of our grown children and their respective family insurance needs. That is four generations of loyalty because of the tremendous customer service provided by Doug and his "GREAT" Staff at State Farm. I have been a State Farm Customer since 1973; prior to that, my Father had State Farm as far back as I can remember (dating back to grade school at least). Doug has been our Agent for well over 15 years; he took over the business that his retiring predecessor had dating back to 1988. During our time with Doug, we have obtained or updated, based upon his keen advice: our car, home, life , jewelry and collectable artwork insurance. We do not have health insurance with State Farm only because they don't offer it. Most recently we have been working with Rahnie on Doug's Staff. Same great customer service for questions or if we request something via email and it is taken care of immediately. Very professional and ALWAYS makes us feel like we are VIP's."
We responded:
"Bill, thank you for your review and your loyalty. We appreciate you, Diane and your entire family. It is our pleasure to serve you all! Thanks again Bill!"